Privacy policy

Privacy Policy

Welcome to Crystal Junction. We respect your privacy and are committed to protecting the personal information you share with us while using our website and services.

This Privacy Policy explains how Crystal Junction collects, uses, stores, and protects your information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name

  • Mobile/Phone Number

  • Email Address

  • Billing and Shipping Address

  • Order and purchase details

  • Information provided when contacting customer support

  • Technical information such as IP address, browser type, and device information

We collect only the information reasonably required to provide our products and services.

2. How We Use Your Information

The information collected may be used to:

  • Process and deliver your orders

  • Confirm and communicate about your orders

  • Provide customer support

  • Process payments through our payment service providers

  • Manage returns, exchanges, and cancellations

  • Improve our website, products, and services

  • Send important service-related notifications

  • Send promotional offers or marketing communications where permitted

3. Payment Information

Payments may be processed through third-party payment gateways. Crystal Junction does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment information is handled by the respective payment service provider according to its privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, such as:

  • Shipping and delivery partners

  • Payment gateway providers

  • Website and technology service providers

  • Customer support or business service providers

Such information is shared only when reasonably necessary to provide our services, process your order, or operate our business.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant services.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Crystal Junction is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Marketing Communications

If you have provided your contact details and applicable consent, we may contact you regarding offers, products, services, or updates.

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.

9. Children's Privacy

Our website is intended for general customers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

10. Retention of Information

We may retain your information for as long as reasonably necessary to provide our services, complete transactions, maintain business and accounting records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, please contact us using the contact details provided below.

12. Changes to This Privacy Policy

Crystal Junction may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable legal requirements.

Any updated version will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

Crystal Junction
Website: crystaljunction.in
Email: wayoflifeastro@gmail.com
Phone: +91 120 - 4233844

By using our website, you acknowledge that you have read and understood this Privacy Policy.